Shipping Policy

At Teevcd, we are committed to providing a transparent and reliable shipping experience. This Shipping Policy clearly outlines our processing times, estimated delivery windows, shipping origins, and costs so you know exactly what to expect when placing an order.

1. Order Processing and Handling Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Processing time is separate from the transit time required for delivery.

2. Shipping Origins and Geographic Availability

To ensure efficient delivery, our products are dispatched directly from our store warehouse located at 902 N Pleasantburg Dr # 3, Greenville, SC 29607, United States. We proudly guarantee that all products advertised on our site are available for purchase and shipping to all geographic locations we target in our promotional campaigns.

3. Flat Rate Shipping Terms

We apply universal, transparent flat-rate shipping costs that do not change regardless of the quantity of items in your order. We do not use personalized user data or hidden location-based tracking to alter these rates.

*Please note: Total delivery time = Processing time (1-2 days) + Transit time.

4. Customs, Duties, and Taxes

For international orders, your shipment may be subject to import duties, taxes, and customs fees once the package reaches your destination country. Teevcd is not responsible for these additional charges; they are the sole responsibility of the customer. If you have questions about regional customs regulations, please consult your local customs office.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Please allow up to 48 hours for the tracking portal to update with your package's live status.

6. Lost, Damaged, or Stolen Packages

We take great care in packaging our products securely. If your package arrives damaged, or if the tracking shows it as delivered but you have not received it, please contact our support team within 7 days of the estimated delivery date so we can investigate the issue with the carrier and arrange a replacement if applicable.